Resolved
This incident has been resolved.
Sep 5, 2025, 1:41:36 PM 13 days ago
Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 5, 2025, 12:41:35 PM 13 days ago
Investigating
We are currently investigating an issue causing some orders of Obi DE (OBI-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 5, 2025, 12:06:38 PM 13 days ago