Resolved
This incident has been resolved.
Sep 4, 2025, 8:35:39 PM 13 days ago

Monitoring
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Sep 4, 2025, 7:35:38 PM 13 days ago

Investigating
We are currently investigating an issue causing some orders of Sainsbury's UK (SAINS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Sep 4, 2025, 6:59:15 PM 13 days ago