This incident has been resolved.

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue causing some orders of Laithwaite's UK (LTHW-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.